And we've also got you covered if you're looking for a cover letter in a specific industry. Most recently, I worked on the customer service desk for Discount-Mart, where my responsibilities included handling customer merchandise returns, issuing refunds/store credits, flagging damaged merchandise for shipment back to vendors and providing back-up cashiering during busy periods.
Previously, I worked within two high-volume customer-support call centers for a major telecommunications carrier and a satellite television services provider.
In addition to this experience, I gained considerable customer service skills during my part-time employment as a waitress and restaurant hostess while in high school.
I also bring to the table strong computer proficiencies in MS Word, MS Excel and CRM database applications and a year of college (business major).
Remember that the letter not only tells of your accomplishments but also reveals how effectively you can communicate.
The appropriate content, format, and tone for application letters vary according to the position and the personality of the applicant.
A cover letter is your chance to tell a potential employer why you’re the perfect person for the position and how your skills and expertise can add value to the company.
The letter should be professional but personable, and serve as a sort of introduction.
A lot of job seekers today wonder if a cover letter is still appropriate to send with your resume—and the answer is yes!
Even if an employer doesn’t ask for a cover letter, it couldn’t hurt to send one.