The Problem Solving Method

The Problem Solving Method-42
Imagine that you are a five-year-old kid and try to warm up your problem-solving imagination with countless questions: ‘what if’, ‘why not’, ‘can we’, ‘how about’, etc. The motto of this technique is ‘Look at things from a different perspective’.Many problems arise and remain unsolved because we are too lazy to zoom out from the content of the issue and explore the overall context of the situation. One of the most effective ways to find the best solution is to generate as many ideas as you can.

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Using this simple five-step approach can increase the effectiveness of your problem solving skills.

For more Fishbone Diagram: Cause and Effect Analysis Using Ishikawa Diagrams A fishbone diagram can help you perform a cause and effect analysis for a problem.

A product manager, call her Susan, claims that sales have dropped off because the development team has not released the necessary app update, because the design folk has not provided them with the assets, because the customer support team has not investigated what features prospects need, because… I bet she feels trapped in an Orient-Express nightmare. Thankfully, there is an ocean of creative tested-and-tried problem-solving techniques for tackling any workplace issue. After all, you’re trying to solve your serious problem, and now this ’breathe in, breathe out, bla-bla-bla…’The truth is that people tend to do a few mistakes facing a problem.

Ask anyone in the workplace if solving problems is a part of their daily routine and they answer ‘yes’ looking like a wet weekend. First, they get afraid or uncomfortable and wish it would go away.

A quick note for you to consider: don’t forget that nonjudgmental, friendly environment is a very large part of a fruitful brainstorming session.

Here’s a detailed, step-by-step guide to successful brainstorming: Step 1. Step 3: Discuss ideas with the phrases ‘I like…’, ‘I wish…’ and ‘What if…’, ‘I wonder…’ and ‘How to…’Step 4. For instance, allow the participants to vote on stickies.On second thought, keeping calm and breathing slowly is no longer as foolish as it was in the beginning, isn’t it?Asking compelling questions is a pre-problem-solving stage that allows brains to play out different scenarios and broaden decision-making process. Is there a precedent that took place in another department or company?Once you have defined the problem, you are ready to dig deeper and start to determine what is causing it.You can use a fishbone diagram to help you perform a cause and effect analysis.For example, if you receive a complaint about one of your project team members from a client, the solutions you come up with will be different based on the way you define the problem.If you define the problem as poor performance by the team member you will develop different solutions than if you define the problem as poor expectation setting with the client.Whether the problem you are focusing on is small or large, using a systematic approach for solving it will help you be a more effective project manager.This approach defines five problem solving steps you can use for most problems... The way you define the problem will determine how you attempt to solve it.Step-by-step instructions on how to create this type of diagram.Also known as Ishikara or Cause and Effect diagrams.

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