Problem Solving And Conflict Resolution

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Get a Promotion Negotiation Professional Ethics Professionalism Dealing with Coworkers Dealing with Bosses Communication Skills Managing the Office Disabilities Harassment and Discrimination Unemployment A conflict occurs when people don’t agree on something.

This can build team cohesion and confidence in their problem solving skills, and can help avert further conflict.

This three-step process can help solve team conflict efficiently and effectively.

If such additional work is required, the agreement at this stage is to the approach itself: Make sure the team is committed to work with the outcome of the proposed analysis and evaluation.

When conflict is resolved take time to celebrate and acknowledge the contributions everyone made toward reaching a solution.

The basis of the approach is gaining understanding of the different perspectives and using that understanding to expand your own thoughts and beliefs about the issue.

As well as being able to handle conflict when it arises, teams need to develop ways of preventing conflict from becoming damaging.

If further analysis and evaluation is required, agree what needs to be done, by when and by whom, and so plan to reach agreement within a particular timescale.

If appropriate, define which decision making and evaluation tools are to be employed.


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