Information Technology Problem Solving

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Master Thesis On Outsourcing - Information Technology Problem Solving

Often we’re naturally good at a couple of the phases and not as naturally good at others.With that understanding of problem solving, let’s talk about the steps that can get you there.The five problem solving steps are shown in the chart below: However this chart as is a little misleading.Interpersonal everyday problem solving is dependent upon the individual personal motivational and contextual components.One such component is the emotional valence of "real-world" problems and it can either impede or aid problem-solving performance.Not all problems follow these steps linearly, especially for very challenging problems.Instead, you’ll likely move back and forth between the steps as you continue to work on the problem, as shown below: Let’s explore of these steps in more detail, understanding what it is and the inputs and outputs of each phase. In addition to getting clear on what the problem is, defining the problem also establishes a goal for what you want to achieve.Solving problems sometimes involves dealing with pragmatics, the way that context contributes to meaning, and semantics, the interpretation of the problem.The ability to understand what the goal of the problem is, and what rules could be applied, represents the key to solving the problem.Solutions to these problems are usually situation- or context-specific.The process starts with problem finding and problem shaping, where the problem is discovered and simplified.

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