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To recognize this incongruence in a client can only help me, to recognize it in myself in the future.There was one point at which I attempted to be empathic.Although there were many occasions where I could have.
As seen above in 7 I could have been seen to be more empathic by noticing that although she implied it was okay, her non-verbal signals indicated otherwise.
To notice this is a start but not enough, you need to state it within the conversation so that both parties are aware and the issue can be dealt with.
They must be able to relate to others honestly and sincerely.
I realize I don't have to be perfect, but I must try to avoid being defensive when relating to the client.
This, as well as being reflective is also an empathy building statement.
Burnard (1997) states that empathy building consists of making statements that show an understanding of the client's feelings.
They should reflect what is implied as well as what is said overtly.
Effectively this is an ability to read between the lines, allowing the client to disclose further as they see you understand them more.
I do not identify specifically what the problem was on leave, throughout the whole interaction.
This is a simple measure that contributes to all other factors discussed.