The individual or unique services that a company needs depends on its type, size, and location; however, there are a select few facilities that are required by law.
In turn, this is also increasing the demand for outsourced services where specialist expertise is required BIFM.
All businesses require a variety of services and facilities to run efficiently.
The CEN definition of FM classifies facilities products into two categories: The oldest association for FM companies, the International Facility Management Association (IFMA) was founded in 1980 and now consists of 24,000 members in 104 countries, who purchase more than US$526 billion annually in products and services (IFMA).
The European FM market alone is now estimated to be worth €640 billion and ranging from 5-8% of GDP in individual countries, while the global market is estimated to grow to $US1.3 trillion by 2018 (ISS, 2014).
A few examples of soft services are: [ Related: Best Practices for Facility Management in 2019 ] To help you to identify which services are needed by the company and which are unnecessary, consider completing a Facilities Needs Assessment.
To do an assessment, consider all aspects of the business.
Look at which facilities already exist, and ask yourself if they are sufficient, if further facilities may be required in the future, or if the existing facilities need maintenance.
Double check for any duplicates that can be removed.
In the 1990’s services such as property management, space planning, relocation were added, and in the 2000s business processes including payroll and human resources were added to the service list.
These ‘integrated facility services’ gained increasing market share over individual service providers.