Choices we make every day present us with daily opportunity to improve our skill in making decisions.Many of these choices are made out of habit, but just bringing these selections to a conscious level can enable evaluation, analysis, and self reflection that can be used to improve these and other decisions.
But doing so may cast an even more negative light on your business than the original negative review.
A critical examination of the situation might lead you to wait a day to collect your thoughts, and then to respond in a measured, constructive manner.
Or, you may truly enjoy the company of a coworker who does sloppy, inefficient work.
You can use critical thinking to separate your personal likes and dislikes from the needs of your business.
Your business will benefit the most from having efficient employees.
Critical Thinking Decision Making Model
If your morale is affected by having an employee you truly dislike, you might need to use critical thinking to evaluate whether the value of that person's work is worth your discomfort and frustration, and what legal and moral options you have.Critical thinking is clear thinking that's based on reason, rather than on emotion.Running a small business can be a deeply personal endeavor, a way to channel a passion or to live out a dream.Decision making skills should accelerate gaining knowledge that will make our choices more effective.Our decision making model helps us to identify information and abilities important to choosing.Skills include: Problem solving and decision making are closely related, making many problem solving skills helpful to the decision making process.Critical thinking and systems thinking are also strongly linked to decision making, with significant overlap in competencies.The problem solving and analysis course put us in a real situation of solving a problem for a customer.When considering highly successful people, we often attribute their success, at least in part, to their decision making.As with personnel decisions, customer service situations often call for critical thinking in the face of an emotional response.A customer might leave an unfair, negative review on an online site, making you want to post a rude, scathing response.