Now when my ‘net goes down for a few minutes, I know what’s up.
When it comes to getting tech support from your ISP (for general network issues), it can be hit or miss on a home data plan.
You could be waiting for ages and still just end up with a generic answer from a script-reading employee. In my case, the wait times are a fraction of what I’ve experienced in the past, and it feels like I’m talking to a real person who actually knows what they’re talking about—not someone just reading off a prompt.
But since businesses use more data (and also varying amounts) on a month-to-month basis, running a capped network doesn’t make a lot of sense. So if you’re sick of having to watch every gigabyte you download, plan your download days around your billing cycle, or anything else involved in avoiding data overages, a business plan may be for you.
RELATED: Unlimited usage is arguably the biggest reason to consider a business plan over a home package, so if your home internet is already unlimited, a business plan may not be as enticing to you.
In a perfect world, this would be a non-issue, because you’d never have to call tech support.
But we don’t live in that world, so if having the best support you can get from your ISP is important, a business plan is a good solution.
It’s the biggest—and perhaps —drawback of going with a business plan.
So before you make the leap, take a close look at the packages and what you get with each.
But if you can hit up a local office and speak with the local business representative, then you may be able to swing a change to a business plan with less hassle.
Again, it all just depends on your location and your ISP. Even at the higher price, the pros of business class internet often outweigh the cons.