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They are based in the UK, with English staff, I spoke to 4 different people and everyone was polite and helpful.I placed my first order and was so pleased with it that I asked for the same writer and ordered again a few days later.
Please don't hesitate to contact us, should you require any further assistance. I recently paid nearly £400 for an essay, which completely failed!
When I contacted them to inform them that not only has it failed but it had further financial loss to me, as I had to pay to repeat the module, they were not concerned in the slightest! Anyway, they asked to send through a PDF of the university comments etc to account for why it failed, so I did that.
A few days later they get back to me saying their "reviewer" has had a look through and they were not convinced with the university's comments and that not only should the essay not have failed but also achieved a 2.1 (which is what I paid for).
So I was reasonable, asking what else can I provide you with to prove that the university markers failed it (usually two markers), they said nothing!
Both pieces were brilliantly written and they had clearly made the effort to read all the instructions I had sent through as the work reflected my requirements accurately and efficiently.
The first order was sent by the deadline and the second piece arrived 3 days early.
I genuinely would not hesitate to recommend UK Essays.
Yes, they are not the cheapest by any means, but the cheaper company I used provided a cheaper service.
That was 30% short of the word count needed for the assignment and we do always advise customers to order the correct word count where possible.
Olivia did arrange credit towards future orders for you as a good will gesture (we always try to look after our customers as best we can).