8d Problem Solving Technique

This article explains the 8D Report in a practical way.After reading you will understand the basics of this powerful problem solving tool.Management needs to be an active participant in verifying implementation of corrective actions.

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At a minimum, your plan should include: Creating the team who conducts the 8D problem-solving process is a weak point for many organizations.

It’s critical to include people from the department in question, since you can’t solve a problem without those who have first-hand knowledge of it.

For instance, if you fix one piece of equipment, but the same problem could occur on several other machines, the corrective action was not sustainable.

At this step, you’ll want to consider actions such as: After all that work, don’t forget to recognize the team.

Sorting mixed parts or cleaning up a mess addresses only the symptoms of the problem, not its root cause.

The result: repeat problems, rising costs and potential loss of business.The structured approach provides transparency, drives a team approach, and increases the chance of solving the problem.Also known as Statistical Quality Control (SQC) or control charts.And that kind of engagement—the kind where people take personal ownership of quality—is only possible when people can see that their actions have an impact.We’re reshaping the world of archaic paper-based processes like layered process audits (LPAs), 5s, health & safety, Gemba, and mitigation management, all through our intuitive mobile software, Beacon Quality.Beyond simply generating hypotheses, you need to verify the root cause with key stakeholders, audits and/or statistical data when possible.After your team has determined the root cause of the problem, you’re now in a position to identify what the best long-term solution is.This approach uses statistical methods to monitor and control a process.It helps you identify the stability of a process, baseline historical performance and variation, and identify new trends, shifts and outliers in the process.In some cases, you may need new processes to route around the problem until you have a permanent fix.Many auto manufacturers make the error of stopping at this point, confusing containment for corrective action.


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